I added a ‘Help Desk’ tech support ‘ticket’ system some time ago (Hesk v0.93.1) and wrote a tutorial for it here. I don’t use it and haven’t had time to update to the latest version of Hesk (latest version of…
I added a ‘Help Desk’ tech support ‘ticket’ system some time ago (Hesk v0.93.1) and wrote a tutorial for it here. I don’t use it and haven’t had time to update to the latest version of Hesk (latest version of…
I had an interest in adding a Help Desk to my site where clients could submit ‘tickets’ that would be tracked (and stored in a MySQL database, preferably alongside my current WordPress one) and when changed/updated both the client and…
I was looking at this one as a real yawner. I consider myself almost obsessive about updating but I was going to take a pass on this one. Then, I saw this was fixed, and I thought wot the hell……
And it looks good! As of this post it’s around 50% done (I prefer to think of that as half-full, thankyouverymuch). I have been testing the alpha and love it. Often when answering questions about WP I find myself writing…
This article was inspired by the fact that WordPress downloads recently passed the 1,000,000 mark. There are some very common problems that pop-up frequently on the WordPress Support Forums that can stop an installation dead in it’s tracks. This is…