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Tag: support

I received a call from someone with a two year-old Hewlett Packard Pavilion Slimline who told me the system would no longer boot.  I started talking him through some troubleshooting procedures so I could get a better handle on what was going …

Seagate ST35000620AS Failure Read More »

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This began as a casual note, a reminder, if you will, to techsupport (at) text-link-ads.com. It escalated to where I wondered just how Text-Link-Ads (a MediaWhiz Holdings, Inc. Company) developed it’s hiring practices… Having signed up I was directed to …

Text-Link-Ads tech support lacks interest in WordPress Read More »

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I added a ‘Help Desk’ tech support ‘ticket’ system some time ago (Hesk v0.93.1) and wrote a tutorial for it here. I don’t use it and haven’t had time to update to the latest version of Hesk (latest version of …

No new Hesk integration tutorials Read More »

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I received an email from site5.com’s tech support this morning, titled: Scheduled Maintenance Notification. Fighting back tears of joy and relief, I opened it and noted it warned of IMAP irregularities to be expected due to server upgrades. It contained …

Received an email from site5.com tech support: Read More »

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What’s the biggest nightmare of anyone with a website? When you go to it and nothing is there. It’s gone, no sign of it. Not unlike driving to your business and finding an empty lot. With no signs. Well, this …

Network Solutions – yet more Customer Support tragedies Read More »

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Which of the following is true? The WordPress Support Forums can be a wonderful resource, a gold mine of wisdom and technical expertise, with quick, salient responses that get me right back on track… The WordPress Support Forums can be …

Guide to using the WordPress Support Forums Read More »

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After my site went down (for over 24 hours) I discovered that Network Solutions had done a"Major Upgrade" over the weekend of May 13th. Interesting how a company on the cutting-edge of internet services couldn't manage to somehow communicate this …

Network Solutions (Customer Support tragedies)… Read More »

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