Ekto gammit
Tag: customer

I added a ‘Help Desk’ tech support ‘ticket’ system some time ago (Hesk v0.93.1) and wrote a tutorial for it here. I don’t use it and haven’t had time to update to the latest version of Hesk (latest version of …

No new Hesk integration tutorials Read More »

Tagged with: , , , ,

What’s the biggest nightmare of anyone with a website? When you go to it and nothing is there. It’s gone, no sign of it. Not unlike driving to your business and finding an empty lot. With no signs. Well, this …

Network Solutions – yet more Customer Support tragedies Read More »

Tagged with: , , , , , , ,

After my site went down (for over 24 hours) I discovered that Network Solutions had done a"Major Upgrade" over the weekend of May 13th. Interesting how a company on the cutting-edge of internet services couldn't manage to somehow communicate this …

Network Solutions (Customer Support tragedies)… Read More »

Tagged with: , , , , ,