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"The most merciful thing in the world, I think, is the inability of the human mind to correlate all its contents."
H. P. Lovecraft

Sam Devol

Running with Scissors

Archives

Integrating a Help Desk into WordPress in 15 minutes or less

Sam
Posted in December 1st, 2006
Published in WordPress
Tagged with: † † † † †

I had an interest in adding a Help Desk to my site where clients could submit ‘tickets’ that would be tracked (and stored in a MySQL database, preferably alongside my current WordPress one) and when changed/updated both the client and I would be notified via email… I had noticed a reference to Hesk (v0.93.1) in [...]

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Guide to using the WordPress Support Forums

Sam
Posted in July 19th, 2006
Published in Computers, Things, WordPress
Tagged with: † † † † † † † † † † †

Which of the following is true? The WordPress Support Forums can be a wonderful resource, a gold mine of wisdom and technical expertise, with quick, salient responses that get me right back on track… The WordPress Support Forums can be a black hole you drop questions into, never to be responded to, or the responses [...]

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About The Site

Picture of Monkey

Observations of a Troubleshooting Monkey and

ex IT Director

ex Digital Video Director

ex Missile Mechanic

ex Motorcycle Mechanic

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