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Integrating a Help Desk into WordPress in 15 minutes or less
I had an interest in adding a Help Desk to my site where clients could submit ‘tickets’ that would be tracked (and stored in a MySQL database, preferably alongside my current WordPress one) and when changed/updated both the client and I would be notified via email…
I had noticed a reference to Hesk (v0.93.1) in my [...]
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Guide to using the WordPress Support Forums
Which of the following is true?
The Wordpress Support Forums can be a wonderful resource, a gold mine of wisdom and technical expertise, with quick, salient responses that get me right back on track…
The WordPress Support Forums can be a black hole you drop questions into, never to be responded to, or the responses seem to [...]
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