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"It isn't necessary to have relatives in Kansas City in order to be unhappy."
Groucho Marx

Sam Devol

Running with Scissors

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Received an email from site5.com tech support:

Posted in September 28th, 2006
Published in Computers, People

I received an email from site5.com’s tech support this morning, titled: Scheduled Maintenance Notification.
Fighting back tears of joy and relief, I opened it and noted it warned of IMAP irregularities to be expected due to server upgrades. It contained a list of specific servers and their dates of upgrade with a detailed description of exactly [...]

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Network Solutions (Customer Support tragedies)…

Posted in May 20th, 2006
Published in People

After my site went down (for over 24 hours) I discovered that Network Solutions had done a"Major Upgrade" over the weekend of May 13th. Interesting how a company on the cutting-edge of internet services couldn't manage to somehow communicate this BEFORE it took place. However, to further pound this cork in the asshole of progress [...]

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A sense of comfort…

Posted in April 24th, 2006
Published in Computers, Things

Made changes/customizations and am feeling comfy with the site right now. Ask me again next week ;') Feeling good about the change of hosting as well. I moved from APlus.net to Network Solutions. Aplus.net is not customer friendly at all, and it's not simply because their tech support is overseas. Their support people are [...]

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Observations of a Troubleshooting Monkey and

ex IT Director

ex Digital Video Director

ex Missile Mechanic

ex Motorcycle Mechanic

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