I added a ‘Help Desk’ tech support ‘ticket’ system some time ago (Hesk v0.93.1) and wrote a tutorial for it here.
I don’t use it and haven’t had time to update to the latest version of Hesk (latest version of hesk doesn’t play well with my tutorial), and I may not update it, might even drop [...]

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I had an interest in adding a Help Desk to my site where clients could submit ‘tickets’ that would be tracked (and stored in a MySQL database, preferably alongside my current WordPress one) and when changed/updated both the client and I would be notified via email…
I had noticed a reference to Hesk (v0.93.1) in my [...]

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