I added a ‘Help Desk’ tech support ‘ticket’ system some time ago (Hesk v0.93.1) and wrote a tutorial for it here.
I don’t use it and haven’t had time to update to the latest version of Hesk (latest version of hesk doesn’t play well with my tutorial), and I may not update it, might even drop [...]

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What’s the biggest nightmare of anyone with a website? When you go to it and nothing is there. It’s gone, no sign of it. Not unlike driving to your business and finding an empty lot. With no signs.
Well, this is the third time Network Solutions has dropped the ball. The first time they said it [...]

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After my site went down (for over 24 hours) I discovered that Network Solutions had done a"Major Upgrade" over the weekend of May 13th. Interesting how a company on the cutting-edge of internet services couldn't manage to somehow communicate this BEFORE it took place. However, to further pound this cork in the asshole of progress [...]

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